Crate & Barrel

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4.4

( 8 reviews )

Furniture Stores, Home Decor, Department Stores $$

Closed 10:00 AM - 08:00 PM See Hours

3104 Knox St, Dallas, TX 75205, United States

+1 2142-191-500

Crate & Barrel is a well-known retail chain that offers a wide range of stylish furniture, kitchenware, and other home essentials. Located at 3104 Knox St, Dallas, TX, Crate & Barrel provides customers with the option of in-store shopping, kerbside pickup, and delivery. With a rating of 4.4 stars out of 256 reviews on Google Maps, they have established a reputation for their selection, location, service, and easy access. Crate & Barrel also offers the convenience of gift cards, which can be used not only at their store but also at their sister brands, CB2 and Crate & Kids. Whether looking to enhance your own home or searching for the perfect gift, Crate & Barrel is a reliable choice.

Amenities and More

Kerbside pickup
Wheelchair-accessible entrance
Credit cards
Debit cards
NFC mobile payments
LGBTQ+ friendly
In-store shopping
In-store pick-up
Quick visit

Reviews

4.4/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Jerami banks

March 22, 2024

Lots of nice furniture, if you can afford it. It's quite expensive. I didn't like the color scheme of the furniture. It's all bland, beige and white everything. But I guess that's just the Modern style unfortunately.

Bruce parliament

March 22, 2024

The ladies in there really took care of me. I ordered a set of martini glasses online for store pick up. At the store I found a different set I liked better and even the order was not ready they help me pick out the glasses I wanted and refunded me the order I didn’t want.

Lisa woods

March 22, 2024

Never use the design service at Dallas store. They are horrible... "Fallon Benzenhoefer" was our designer who promised to deliver our furniture on time but after we placed the order ( more than 10 months before our expected delivery), she completely ghosted us and ignored all of our followup emails regarding the delivery and we ended up living in a new house without any furniture for over a month. She just took the sales commission and did not fulfill her obligation to monitor delivery that she promised. Later on, the store manager told us they will no longer service us because we used abusive language (complete lie) in the followup emails that she completely ignored. We spent $30k with them and it is unbelievable and that this is how we are treated by this store.

George f

March 22, 2024

Excellent customer service. Their staff are always friendly and helpful. I was greeted by just about everyone I walked by and I very much appreciate that and am willing to spend more in the store when the customer service is great.

Paul b

March 22, 2024

Did order pick up here for the first time today on 8/7/2023 at 6:00 pm. The employee that brought my items to me was quick, friendly, and greeted me with a sweet smile. Thank you for the great customer service!

Sen luigi

March 22, 2024

I have to admit that they do have more issues with their furnitures/ product than before and it is really frustrating to call and arrange a replacement for large items sometimes, but they ALWAYS make things right, really appreciate that despite nowadays there’s not many business are willing to do so.

Savage cabage

March 22, 2024

Avoid the older(mid 80s) white woman at the checkout counter. I went in today, 7/25 approximately 1:16 pm, she saw me patiently waiting in line & decided to service someone else. Then…chimed in on me & Miguel’s conversation about citrus squeezers. If you see someone waiting for help, HELP THEM!! YOU WORK IN THE SERVICE INDUSTRY. You’d think if you’re spending $200 on bath towels, you’d get decent service. Thanks to Miguel for helping me. UPDATE: returned everything I purchased, no longer shopping where I’m not welcomed. Why does their customer service keep leaving comments? What questions would I possibly have?

Cynthia araneda

March 22, 2024

Staff were so warm welcoming and very friendly. Walked in and 2 asked me how can I help you. Was doing a pickup and after talking to the staff wound up buying more stuff.